Interoperability: New and Acclaimed Future of Supply Chain
Management
Supply Chain
August 17, 2022
Have you ever given a thought to how data-driven insights
could have helped businesses forecast and prepare for
disruptions well in advance? If not then with this article,
you’ll come to know about how important a role
interoperability plays in the entire Supply Chain.
Unpredictable events around the globe like Covid-19 can be
the root cause of many disruptions in a supply chain.
The Supply Chain Industry was the worst impacted sector in
the pandemic. With empty shelves and shipping delays, the
pandemic has demonstrated how fragile our global networks
and supply chains are. Without a doubt, it has put the
world’s supply chain leaders’ innovation, robustness, and
adaptability to a real test as here lives of billions of
people were at stake.
Types of Disruptions in Supply Chain
Before getting into the concept of interoperability, let’s
try to understand the scale of the problem it is solving.
Since we started our discussion with Covid-19, we’ll analyze
the disruptions that were caused due to it. One of the major
concerns was demand fluctuations. On one side, we saw a
heavy drop in demand for crude oil as travel restrictions
were implemented throughout the world while on the other
side there was a demand surge for commodities related to
health care like hand sanitizer. When nationwide lockdowns
were announced, people started buying commodities more than
what suppliers actually planned for.
Another major problem was reduced productivity. For a
company, there are a lot of bottlenecks like employees,
equipment, suppliers, manufacturing partners, etc. Pandemic
created an environment of stress, anxiety, fear and
uncertainty among the employees impacting their physical and
mental health. Also, there were a lot of restrictions
imposed by the government on the operations of industry,
which ultimately lead to a decline in productivity.
During COVID-19, we also realized the importance of cold
storage. Globally, there was a rise in demand for
temperature-sensitive drugs and to retain their
functionality till they reach the beneficiary, the cold
chain played a very crucial role. Failing to accurately
monitor the temperature of drugs can lead to their
performance degradation and wastage. As per WHO, “1 out of 4
vaccines get spoiled in the supply chain”. Lastly, almost
every type of industry was adversely impacted by the
disruptions caused in China. For instance, the release of
new versions of the iPhone was delayed as a memory chip and
iPhone case production ran into problems at Chinese
companies.
How Interoperability will Minimize Disruptions in Supply
Chain
With the advent of Industry 4.0, businesses are
incorporating cutting-edge technologies like the Internet of
Things(IoT), Artificial Intelligence, Cloud Computing and
Machine Learning into their operations to enhance
automation, productivity and customer satisfaction. But it
is high time that we look into the greater picture. Supply
chain actors are restricting their opportunities by
utilizing only a part of the data generated in the entire
supply chain.
With interoperability, stakeholders can achieve complete
visibility of all the operations taking place in the supply
chain. This will help them rightly identify the problems in
the supply chain and also enhance the efficiency of the
existing operations. For instance, real-time data sharing
enables the manufacturers to accurately predict the demand
which enables them to efficiently plan their production and
maintain an optimum level of inventory.
There are many benefits of interoperability and depending
upon respective objectives and priorities, companies have a
different way of utilizing it. For example, if we consider
the manufacturers, their primary concern would be regarding
the condition in which their product is being transported,
but at the same time if we consider retailers their concern
would be regarding stock management in accordance with
demand fluctuation.
It is also important to understand that interoperability
does not serve equal value to all the entities in the supply
chain. So while forming a partnership, you’ll need to make
sure that the data exchange should be in the interest of
both parties.
Challenges Faced in Data Sharing
Trust is one of the biggest challenges in data sharing. When
we consider interoperability, one cannot avoid issues
regarding data confidentiality and accessibility, accuracy
and reliability of shared information, incentives and most
importantly, the ability to derive actionable insights from
a huge pile of data generated in the supply chain every day.
Concerns about information privacy may be one of the key
obstacles to interpersonal information sharing. They’ll have
to make sure that the shared data couldn’t be accessed by
their competitors or unauthorized body. Hence it is
important to have a reliable network where people may
exchange information.
Also, it has been observed that it takes time and effort for
contributors in a supply chain to learn how to use IT
systems. Utilizing user-friendly tools could enhance
knowledge sharing. An ineffective and non-appealing system
would have a detrimental effect on information sharing.
How to Share Data While Ensuring Security
With the introduction of blockchain in the supply chain, the
majority of the concerns mentioned above are resolved.
Blockchain technology provides the transparency and
visibility of not just immediate partner organizations but
of the complete supply chain. It is the next evolutionary
stage in the supply chain where the transfer of documents
between trading partners would take place via digital means
rather than paper-based processes. With the help of
blockchain, one can track the product right from its origin
to where it is currently present in the supply chain. A
secure record of every transaction occurring for a product
is created, providing a complete history from production
through the sale.
The time delays, additional costs, and human error that are
usually connected to transactions might be significantly
reduced with the use of this robust technology. The risk of
fraud is also minimized by fewer intermediaries and thorough
records that help businesses in identifying the source of
misconduct wherever it occurs. Now we know about the
technology that we should be using in our supply chain to
enhance interoperability but to know how we could use it to
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